Business and Professions Code
DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 1. General Provisions
This chapter of the Business and Professions Code constitutes
the chapter on electronic and appliance repair dealers. It may be
cited as the Electronic and Appliance Repair Dealer...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 1. General Provisions
The following terms as used in this chapter have the meaning
expressed in this section:
(a) Person includes a firm, partnership, association, limited
liability company, or corporation.
...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 1. General Provisions
This chapter does not apply to:
(a) Any employee of a service dealer while the employee is engaged
in activities within the normal scope of the employer's business.
(b) The repair,...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 1. General Provisions
No person who is licensed pursuant to Chapter 9 (commencing
with Section 7000) of Division 3 of this code shall be required to
register under this chapter if such person's activities are...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 1. General Provisions
No person registered under this chapter shall be required to
apply for a license pursuant to Chapter 9 (commencing with Section
7000) if that person's activities consist only of...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 1. General Provisions
(a) An automobile dealer or manufacturer, licensed pursuant
to Chapter 4 (commencing with Section 11700) of Division 5 of the
Vehicle Code shall not be required to be registered under...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
There is in the Department of Consumer Affairs a Bureau of
Electronic and Appliance Repair, under the supervision and control of
the director. The director shall administer and...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
Protection of the public shall be the highest priority for
the Bureau of Electronic and Appliance Repair in exercising its
licensing, regulatory, and disciplinary functions....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
The director, in accordance with the State Civil Service Act
and Section 159.5, may appoint and fix the compensation of such
clerical, inspection, investigation, and auditing personnel as...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
The director shall gather evidence of violations of this
chapter and of any regulation established hereunder, by any service
dealer, whether registered or not, and by any...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
The director shall gather evidence of violations of this
chapter and of any regulation established hereunder by any service
contractor, whether registered or not, and by any...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
The director shall have the powers granted to the head of a
department by, and shall conform to the provisions of Article 2
(commencing with Section 11180) of Chapter 2 of Division 3 of Title...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
The director may establish and enforce regulations as may be
reasonable for the conduct of service dealers and for the general
enforcement of the various provisions of this chapter in...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 2. Administration
The director may establish and enforce reasonable
regulations for the conduct of service contractors, and for the
general enforcement of the various provisions of this chapter in the
protection...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 3. Registration Procedure
Each service dealer shall pay the fee required by this
chapter for each place of business and each drop-off location, as
defined by bureau regulations, operated by him or her in this...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 3. Registration Procedure
Each service contractor shall pay the fee required by this
chapter for each place of business operated by him or her in this
state and shall register with the bureau upon forms prescribed...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 3. Registration Procedure
Upon receipt of the form properly filled out and receipt of
the required fee, the director shall, provided the applicant has not
committed acts or crimes constituting grounds for denial...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 3. Registration Procedure
(a) Registrations issued under this chapter shall expire no
more than 12 months after the issue date. The expiration date of
registrations shall be set by the director in a manner...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 3. Registration Procedure
(a) Registrations issued under this chapter shall expire no
more than 12 months after the issue date. The expiration date of
registrations shall be set by the director in a manner...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 3. Registration Procedure
A registrant shall notify the bureau in writing, within 30
days, of any change to the information provided by the form specified
in Section 9830. A service dealer shall not be required...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
It shall be unlawful to act as a service dealer without first
having registered in accordance with the provisions of this chapter
and unless such registration is currently valid....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
(a) The director may refuse to validate, or may invalidate
temporarily or permanently the registration of a service dealer for
any of the following acts or omissions done by himself or...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
All work done by a service dealer shall be recorded on an
invoice in such detail as is required by regulations issued by the
director and shall describe all service work done and...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The service dealer shall return replaced parts to the
customer excepting such parts as may be exempted from this
requirement by regulations of the director and excepting such parts
as the...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
An initial written estimate for the cost of repair shall be
given to the customer before performing any repairs. The written
estimate shall include all costs for parts and labor, and...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The charge for the installation of any equipment subject to
the requirements of this chapter shall be given to the customer in
writing prior to making the installation. Whenever the...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
No lien or other right to maintain possession of the
equipment pending payment of charges for repair or installation,
including those arising from Chapter 6 (commencing with Section 3046)
of...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
A service dealer may not make the compensation of any
employee, partner, officer, or member dependent upon the value of
parts replaced in any equipment by, or with the consent of,...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The use of guarantee and words of like import shall conform
to the regulations adopted by the director....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
Each service dealer shall maintain all records that are
required by the regulations adopted to carry out the provisions of
this chapter for a period of at least three years. These...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
Each service contractor shall maintain those records as are
required by the regulations adopted to carry out the provisions of
this chapter for a period of at least three years....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
All proceedings to refuse to validate and temporarily or
permanently to invalidate a registration shall be conducted pursuant
to Chapter 5 (commencing with Section 11500) of Part 1 of...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The expiration of a valid registration shall not deprive the
director of jurisdiction to proceed with any investigation or hearing
on a cease and desist order against a service dealer...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The expiration of a valid registration shall not deprive the
director of jurisdiction to proceed with any investigation or hearing
on a cease and desist order against a service dealer or to...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
Any person who fails to comply with the provisions of this
chapter or of the regulations made pursuant to this chapter is guilty
of a misdemeanor and punishable by a fine not exceeding...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The superior court in and for the county wherein any person
carries on, or attempts to carry on, business as a service dealer or
service contractor in violation of the provisions of this...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
The superior court in and for the county wherein any person
carries on, or attempts to carry on, business as a service dealer in
violation of the provisions of this chapter, or...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
No person required to have a valid registration under the
provisions of this chapter shall have the benefit of any lien for
labor or materials or the right to sue on a contract for...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
A plea or verdict of guilty or a conviction following a plea
of nolo contendere made to a charge substantially related to the
qualifications, functions, and duties of a service dealer...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4. Offenses Against the Chapter
A plea or verdict of guilty or a conviction following a plea
of nolo contendere made to a charge substantially related to the
qualifications, functions, and duties of a service dealer is...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
The definitions used in this section shall govern the
construction and terms as used in this chapter:
(a) (1) Service contract means a contract in writing to perform,
over a fixed period...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
On and after January 1, 2000, for the purposes of this
chapter, service contract also includes a service contract as
described in subdivision (e) of Section 12741 of the Insurance Code....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
It shall be unlawful for any person to act as a service
contractor in this state unless that person first registers with the
bureau in accordance with the provisions of this chapter...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
(a) A service contract seller shall not issue, sell, or
offer for sale a service contract unless he or she complies with one
of the following requirements:
(1) Files with the director one of...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
(a) The service contract form to be issued by the service
contractor shall be filed with the director by the service contractor
prior to its use.
(b) Every service contract administrator...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
(a) The service contract reimbursement insurance policy
shall cover the obligations of the service contract seller under the
service contracts sold during the period of time that the...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
A service contractor shall comply with the provisions of
Sections 1794.4 and 1794.41 of the Civil Code....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
Where a service contract holder cancels a service contract
in accordance with the provisions of Section 1794.41 of the Civil
Code and the refund due is not paid to the service contract...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
The director may refuse to validate, or may temporarily or
permanently invalidate the registration of a service contractor for
any act, omission, or crime that is committed by...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
(a) The director may issue a citation to the service
contractor for any of the following reasons:
(1) Violation of subdivision (a) of Section 9855.3 or Section
9855.5, or any regulation...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 4.5. Service Contractors
This article shall remain in effect only until January 1,
2008, and as of that date is repealed, unless a later enacted
statute, that is enacted before January 1, 2008, deletes or...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
The director shall establish procedures for accepting
complaints from the public against any service dealer or service
contractor.
This section shall remain in effect only until January...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
The director shall establish procedures for accepting
complaints from the public against any service dealer.
This section shall become operative on January 1, 2008....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
If the complaint does not appear to state any violations of
this chapter or of the regulations made pursuant to this chapter, the
director shall so advise the complainant and take no...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
If a complaint indicates a possible violation of this chapter
or of the regulations adopted pursuant to this chapter, the director
may advise the service dealer of the contents of the...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
If a complaint indicates a possible violation of this
chapter or of the regulations adopted pursuant to this chapter, the
director may advise the service contractor of the contents...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
If, upon summary investigation, it appears probable to the
director that a violation of this chapter, or the regulations
thereunder, has occurred, the director, in his or her...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
- Article 5. Informal Adjustment of Complaints
If, upon summary investigation, it appears probable to the
director that a violation of this chapter, or the regulations
thereunder, has occurred, the director, in his or her...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
All fees collected pursuant to this chapter shall be paid
into the State Treasury to the credit of the Electronic and Appliance
Repair Fund, which fund is hereby created....
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
The director shall report to the State Controller at the
beginning of each month, for the month preceding, the amount and
source of all revenue received by the bureau pursuant to this
chapter,...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
The money in the Electronic and Appliance Repair Fund
necessary for the administration of this chapter is hereby
continuously appropriated for such purposes. Money in excess of a
year and a...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
The fees prescribed by this chapter shall be set by the
director by regulation, according to the following schedule:
(a) (1) The initial registration fee for an electronic...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
The fees prescribed by this chapter shall be set by the
director by regulation, according to the following schedule:
(a) The initial registration fee for an electronic repair...
- DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
- CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
All salaries, expenses, or costs incurred or sustained
pursuant to this chapter shall be payable only out of the Electronic
and Appliance Repair Fund.