• DIVISION 3. PROFESSIONS AND VOCATIONS GENERALLY
    • CHAPTER 20. ELECTRONIC AND APPLIANCE REPAIR DEALERS
      • Article 5. Informal Adjustment of Complaints
        • Section 9863


If, upon summary investigation, it appears probable to the director that a violation of this chapter, or the regulations thereunder, has occurred, the director, in his or her discretion, may suggest measures that in the director's judgment would compensate the complainant for the damages he or she has suffered as a result of the alleged violation. If the service dealer accepts the director's suggestions and performs accordingly, the director shall give that fact due consideration in any subsequent disciplinary proceeding. If the service dealer declines to abide by the suggestions of the director, the director may investigate further and may institute disciplinary proceedings in accordance with the provisions of this chapter. This section shall become operative on January 1, 2008.




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